What We Collect and Why We Collect It
We collect the information you give us when you create an account — your name, email address, mobile number and any payment details linked to bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, we log the transaction reference, the wallet number
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used and the amount, so we can verify and reconcile your account balance accurately. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual login activity and protect your account from unauthorised access. Cookies on our site
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track your session state so you stay logged in between page loads; they do not track your activity outside gu999. We do not sell, rent or share your personal data with advertisers. Data may be shared with payment processors such as bKash, Nagad and Rocket strictly
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to complete your transaction. We keep your data for as long as your account is active and for a reasonable period after closure, in line with applicable record-keeping obligations. Your rights under this policy depend on local law and the eligible regions in which you access
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our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.